Privacy Policy

Effective Date: October 14, 2026

Last Updated: October 14, 2026

At BookandShip (“Company,” “we,” “us,” or “our”), we are committed to protecting your privacy and ensuring the security of your personal and business information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our logistics, freight booking, and transportation management services.

Please read this Privacy Policy carefully. By accessing or using our website or services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information that identifies, relates to, or describes you (“Personal Information”) when you interact with us:

Contact Information: Name, email address, phone number, physical address, and mailing address.
Business & Freight Data: Company name, billing address, shipment pickup/delivery addresses, cargo details, customs/border documentation, and transaction history.
Account & Quote Requests: Details provided when requesting a rate quote, filling out contact forms, or scheduling freight pickups.
Automated Technical Data: IP address, browser type, operating system, referring URLs, pages viewed, and access times collected via cookies and similar web technologies.

2. How We Use Your Information

We use the information we collect for business and operational purposes, including:

Providing, operating, and managing our freight booking and logistics services.
Processing shipment quotes, orders, rate calculations, and billing.
Communicating with you regarding tracking updates, shipment status, customer support, and account inquiries.
Fulfilling cross-border, customs, or in-bond transport requirements.
Improving our website functionality, service offerings, and user experience.
Complying with legal obligations, transport regulations, and enforcing our terms of service.

3. How We Share & Disclose Information

We do not sell your personal information. We may share your information only under the following circumstances:

Third-Party Service Providers: With vetted freight carriers, drivers, customs brokers, dispatch partners, and payment processors necessary to fulfill your shipping requests.
Legal & Regulatory Compliance: When required by law, subpoena, court order, or governmental regulations (including border control and transportation safety authorities).
Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

4. Security of Your Information

We implement appropriate technical, administrative, and physical security measures to safeguard your personal and freight data against unauthorized access, loss, misuse, or alteration. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights & Choices

Depending on your location (including California residents under CCPA/CPRA), you may have the following privacy rights:

Right to Know / Access: Request details about the personal information we collect, use, and share.
Right to Correct: Request corrections to inaccurate personal information.
Right to Delete: Request the deletion of your personal data, subject to legal and operational retention requirements.
Opt-Out: Unsubscribe from promotional email communications at any time using the link in the email or contacting us directly.

To exercise any of these rights, please contact us using the information provided below.

6. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites, and we encourage you to review their respective privacy policies.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Company Name: BookandShip
Address: 3800 Watt Ave, Suite 216C, Sacramento, CA 95821, USA
Phone: (916) 914-1299
Email: admin@bookandship.com